RETURNS & REFUND
Please be noted that all orders are custom orders and there is no resell value for any return jobs therefore all sales are final. No returns will be accepted without prior written authorization, and are subject to approval by EXON AD & PRINT. However, if there is any production related defects on the job you have received, we would be glad to assist you re-printing your job at no additional cost with the same shipping method. You should contact EXON AD & PRINT within two business days after you receive your order to report any defects found in the ordered product. If the claim is been approved by EXON AD & PRINT‘s CSR, we will ship the reprint at no additional cost to you at the originally agreed shipping method. You must ship the entire quantity to us within three business days and contact our CSR @1-213-251-0069.
No refund will be issued for the amount under $5.00. Any changes made before the ‘plated’ status under the amount of $5.00 will be added to your account reward points.